Privacy Policy

Welcome to RLA (Rajindera Law Academy) — Privacy & Policy

1. Rajindera Law Academy (referred to as "RLA", "we", "us" or "our") is committed to protecting the privacy and personal information of students, prospective students, visitors to our website, and users of our services (collectively, the “Users”). This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices you have regarding your information when you interact with RLA online or offline.
2. By using our website, applying for courses, attending classes, or otherwise providing personal information to RLA, you agree to the collection and use of information in accordance with this Policy and applicable Indian laws and regulations (including, but not limited to, the Information Technology Act and related rules).
3. We adopt reasonable organisational, technical, and administrative safeguards to protect the personal data we hold. While we take steps to protect your data, no method of transmission or storage is 100% secure; therefore we cannot guarantee absolute security.

The type of personal information we collect

1. Contact & identity information — name, date of birth, postal address, email address, telephone numbers, photograph (where provided), and parent/guardian details for minors where applicable.
2. Academic & application records — educational history, entrance test scores (including CLAT practice test data), application forms, admission records, course enrolment, attendance and performance records.
3. Financial information — fee payment records, invoices, receipts, bank transaction details or payment instrument information necessary to process course fees and refunds.
4. Device & usage data — IP address, browser type, device identifiers, cookies, session information, pages visited and interactions with our website and online learning platform.
5. Communications — correspondence and queries you send to us (by email, phone or chat), feedback, complaints and support requests.
6. Sensitive information only when voluntarily provided — medical or disability information (for reasonable accommodation), identity documents for verification, and any other information you choose to submit. We will treat such information with heightened care and only process it where permitted or required by law.

How we collect personal information

1. Directly from you when you: register on our website, apply for courses, attend classes or events, submit forms, contact us by phone/email, complete surveys, or otherwise provide information to RLA.
2. Automatically when you use our website or online learning platform — through cookies, log files, and similar technologies that collect device, usage and analytics data.
3. From third parties and partners — such as payment processors, credit/debit card networks, background verification agencies, educational institutions, or authorised referees when you have given permission for disclosure.
4. From publicly available sources — identity or qualification verification where permitted by law and applicable regulations.

How we use personal information

1. To provide educational services and manage your relationship with RLA — processing applications, enrolment, course administration, delivering classes (online or offline), examinations, certifications, and related communications.
2. To process payments, billing, refunds and maintain financial records related to your enrolment.
3. To improve and personalise services — tailoring course recommendations, learning materials, and communications relevant to your interests and progress.
4. To communicate important information — course schedules, policy updates, administrative notices, marketing (where you have consented), and legal notifications.
5. For safety, dispute resolution, and to comply with legal obligations — preventing fraud, enforcing our terms, responding to lawful requests from authorities, and defending our legal rights.

Sharing and disclosure of personal information

1. We do not sell personal data. We may share personal information with third parties only for legitimate purposes necessary to deliver our services, including:
2. Service providers and vendors (payment processors, cloud and hosting providers, learning management systems, analytics providers) that process data on our behalf under contract and security obligations.
3. Academic or assessment partners, verification agencies, or accrediting bodies where required for course delivery, assessments, or certification.
4. Legal and regulatory authorities, courts or law enforcement when required by law, or to protect the rights, property or safety of RLA, our Users, or others.
5. In the event of a corporate sale, merger, reorganisation or acquisition, personal information may be transferred to the acquiring entity subject to confidentiality and compliance with applicable law.

Cookies, tracking and analytics

1. We use cookies and similar technologies to recognise you on return visits, analyse site usage, personalise content, and improve user experience. Most browsers accept cookies by default; you can change your browser settings to refuse cookies, but some features of our website may not function properly if cookies are disabled.
2. We use third-party analytics tools to measure and analyse visitor activity and site performance. These tools may collect IP addresses and other usage data subject to their own policies.

Data security and retention

1. We maintain administrative, technical and physical controls designed to protect personal information from unauthorised access, loss, misuse or alteration.
2. Access to personal data within RLA is limited to authorised personnel who require it to carry out their duties. Contractors and service providers that process personal data on our behalf are required to maintain appropriate safeguards.
3. We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to meet legal, accounting or reporting requirements, and to resolve disputes. Retention periods vary by data type and applicable law.

Children & minors

1. Our services are not intended for children under 13 (or the minimum age set by applicable law). If you are a parent or guardian registering a minor for courses, you must provide consent for the collection and processing of the minor’s personal information.
2. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information as required by law.

Your rights and choices

1. Subject to applicable law, you may have rights to access, correct, update, or delete personal information we hold about you, or to object to or restrict certain processing. You may also request a copy of your personal information in a commonly used format where required by law.
2. To exercise your rights, or to update your contact or communication preferences, please contact us using the details in the "Contact Us" section below. We may require verification of your identity before fulfilling certain requests to protect your privacy and security.

Links to third-party websites

1. Our website may contain links to third-party websites and services. RLA is not responsible for the privacy practices or content of those third parties. We recommend you read their privacy policies before providing personal information.

Updates to this Policy

1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will post the updated Policy on our website with an updated effective date and, where appropriate, notify registered Users by email or other means.

Governing law & jurisdiction

1. This Policy and our handling of personal data shall be governed by the laws of India. Any disputes arising from this Policy will be subject to the jurisdiction of the competent courts in India.

Contact us

1. If you have questions, requests or concerns about this Policy or our data practices, please contact:
2. Rajindera Law Academy (RLA) — Email: info@rajindera.ac.in — Phone: +91-[insert number] — Address: [insert postal address].